Health and Safety Policy for Man and Van Kentish Town

Man and Van Kentish Town is committed to providing a safe and healthy working environment for our employees, contractors, customers and members of the public who may be affected by our removal and transport activities. This Health and Safety policy sets out the principles, responsibilities and procedures that guide how we plan and carry out our work.

Our Health and Safety Objectives

Our objective is to prevent injury, ill health and damage to property arising from our operations. We aim to achieve this by identifying and managing risks associated with removals, lifting and carrying, driving, loading and unloading, and working at customer premises. We will continuously seek to improve our standards of health and safety through regular review and staff involvement.

Management Responsibilities

The management of Man and Van Kentish Town holds overall responsibility for implementing this policy and ensuring that health and safety is an integral part of planning and delivering our services. Management will:

Carry out and regularly review risk assessments for all key aspects of our removal services, including manual handling, vehicle use and work at different locations. Provide suitable equipment, vehicles and protective measures to minimise risk. Ensure staff receive appropriate training, information and supervision. Investigate accidents, incidents and near misses, and take corrective action to prevent recurrence. Allocate sufficient resources to maintain and improve health and safety performance.

Employee Responsibilities

Every employee has a duty to take reasonable care for their own health and safety and for the safety of others who may be affected by their actions. All staff must:

Follow the procedures and guidance issued by the company. Use equipment and vehicles correctly and not misuse anything provided for health and safety purposes. Report hazards, near misses, accidents and unsafe conditions to management as soon as possible. Cooperate with training, instruction and supervision. Wear appropriate clothing and footwear suitable for removal work and follow any personal protective guidance provided.

Risk Assessment and Safe Systems of Work

Before each removal job, relevant risks will be assessed, taking account of the size and weight of items, access routes, parking arrangements, any stairs or tight corners and the condition of premises. Where necessary, a specific plan will be prepared to manage the risks safely.

Our teams are instructed to:

Evaluate whether items can be moved safely by hand or require equipment or additional personnel. Plan lifting routes in advance and clear walkways of obstacles. Use safe manual handling techniques at all times. Stop work and report if any task is judged unsafe or beyond agreed capabilities.

Manual Handling and Lifting

Manual handling is a core element of our work and presents significant risk if not managed properly. To reduce the risk of injury, we will:

Train staff in correct lifting, carrying and team-handling techniques. Encourage the use of handling aids such as trolleys and dollies where appropriate. Avoid single-person lifts of heavy or awkward items wherever possible. Assess the weight, shape and stability of items before lifting. Instruct staff to avoid twisting while carrying loads and to take regular breaks on physically demanding jobs.

Vehicles, Driving and Road Safety

Our vehicles are central to the services we provide and must be operated safely and responsibly at all times. We will ensure that:

Vehicles are regularly inspected, maintained and kept roadworthy. Loads are properly distributed and secured before travel to prevent movement or damage. Drivers hold appropriate licences and are competent and fit to drive. Driving hours are managed to prevent fatigue. Drivers follow road traffic laws, speed limits and safe parking practices, particularly when operating in busy residential or commercial streets.

Customer Premises and Public Safety

Our teams frequently work inside homes, offices and shared buildings and operate in public areas when loading and unloading. We are committed to working with care and consideration for customers and the wider public. Our staff will:

Respect and protect customer property, avoiding damage to walls, floors, fixtures and furniture. Keep working areas as tidy as possible, minimising trip hazards from boxes, tools and equipment. Use warning where practical when working in shared or public spaces. Avoid blocking entrances, fire exits, corridors or pavements. Stop work immediately if any situation poses an unacceptable risk to people or property and seek guidance from management.

Equipment and Maintenance

Man and Van Kentish Town will provide equipment that is suitable for the tasks undertaken and maintain it in safe condition. This includes lifting aids, securing straps, blankets and tools used in the course of removals and transport. Defective or damaged equipment must be reported and removed from use until repaired or replaced. Regular checks will be carried out to ensure equipment remains safe and fit for purpose.

Training, Information and Supervision

We recognise that competent and well-informed staff are essential to maintaining high standards of health and safety. We will provide initial and ongoing training appropriate to the roles of our team members, including induction on this policy, manual handling, safe use of equipment, vehicle safety and customer-site awareness.

Supervisors and experienced staff will monitor working practices, provide guidance and correct unsafe behaviour. Any changes in procedures, equipment or legal requirements will be communicated to staff and supported by updated training where necessary.

Accident Reporting and Emergency Procedures

All accidents, incidents and near misses that occur during our work must be reported as soon as reasonably practicable. Details will be recorded and reviewed to identify underlying causes and actions needed to prevent recurrence. Where incidents involve customer property or injury to members of the public, they will be handled with care and sensitivity and escalated to management.

Our teams are instructed on basic emergency arrangements, including what to do in the event of fire, serious injury, traffic collisions and sudden illness. Staff must follow any on-site emergency procedures provided by customers, such as evacuation routes and assembly points.

Consultation and Continuous Improvement

We encourage all employees to contribute ideas and feedback on health and safety matters. Concerns raised will be taken seriously and considered as part of our regular policy review. Lessons learned from experience, incidents and customer feedback will be used to improve our working methods and risk controls.

Policy Review

This Health and Safety policy will be reviewed periodically and whenever there are significant changes in our operations, services, equipment or relevant legislation. Updated versions will be communicated to all employees. By working together and following this policy, Man and Van Kentish Town aims to deliver reliable removal services while protecting the health, safety and wellbeing of everyone involved.



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Contact us

Company name: Man and Van Kentish Town Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 76 Highgate Rd
Postal code: NW5 1PB
City: London
Country: United Kingdom

Latitude: 51.5544810 Longitude: -0.1444250
E-mail:
[email protected]

Web:
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